Delete account
Request account deletion by sending the email connected to your KixMove account. Support will verify the request before deleting account-linked game data.
Delete directly in the app
Open Profile > Account & data > Delete Account and confirm. Successful deletion removes your account and account-linked cloud gameplay, walking and verification records.
You can use the form below if you cannot access the app. Include the email used on a website form if you also want its support or launch-list entry removed. Signing out or uninstalling alone does not delete your cloud account. Read our privacy policy for retention details, backup limitations and records managed by health apps or app stores.